Products Manuals & Protocols
Manuals and Protocols can be downloaded directly from the product page.
SDS – Safety Data Sheets
Safety Data Sheets can be downloaded from the product page.
Terms and Conditions
Bioclone strives to provide the best customer service possible with a personalized approach; contact one of our scientists to get your questions answered.
Customer and Order Support
Our Customer Service representatives can assist you with questions regarding your order, product availability, pricing, and shipping.
OEM & Customized Solutions
When choosing a reagent partner for your custom needs, you must consider several factors, including technical expertise, scale, turnaround time, quality, and logistical support. And if you work in a regulated market, the list of concerns and roadblocks grows exponentially. Bioclone has considered these factors and can provide you with a one-of-a-kind solution that allows you to access novel products, meet quality specifications, accelerate time to market, and ultimately streamline your supply chain, giving you more time for innovation.
Quality at Bioclone
Our Quality Assurance Policy
Bioclone is committed to consistently providing high-quality products and customer service by meeting or exceeding requirements and expectations.
We strive to continuously improve our products and services by regularly measuring, monitoring, and reporting our performance against predefined quality objectives. We also strive to keep our working environment safe and to provide safe products to our customers.
Customer Quality Assurance
Customer Quality Management is essential to our quality commitment and encompasses all aspects of our business. Our mission is to assist our customers by responding to their concerns and issues promptly and accurately. Addressing customer issues, experiences, and complaints is a critical component of our Customer Quality Management program.
Review of Quality Management
Quality Management Review is the pinnacle of our quality system, ensuring that our Quality Management Systems remain suitable, adequate, and effective.
Manual of Quality
Our quality management system is described in the Quality Manual. The Quality Manual’s implementation ensures our ability to consistently provide products and services that meet or exceed customer expectations.
Control of Document Quality
Controlling quality documents is an essential component of our quality assurance system. This process is used in the management, coordination, control, delivery, or support of items required for quality assurance.
Integrity of Data
The integrity of our data is critical to our Quality Management System. It ensures our data’s accuracy, completeness, and reliability throughout the data lifecycle, resulting in high-quality products.
Training is provided on an ongoing basis by qualified individuals to ensure the qualification and competencies of all employees.
Continuous Improvement and Risk Management
Risk management and continuous improvement enable us to identify, evaluate, and prioritize risks, followed by a coordinated and cost-effective application of resources to maximize opportunity realization.
Audits at various levels are conducted regularly to ensure compliance with external and internal standards and procedures, identify areas for continuous improvement, and highlight best practices.